Effective Date: February 8, 2026
Company: Todpoles Innovations LLP
Who We Are
Our website address is: https://www.todpoles.com.
Todpoles is operated by Todpoles Innovations LLP, an India-based company focused on early childhood learning products and applications.
Contact Email: support@todpoles.com
What Personal Data We Collect and Why We Collect It
We collect limited personal data to operate our services, support parents, and improve the learning experience.
Information We May Collect
- Parent information such as name, email address, and phone number
- Child profile information such as first name or nickname and age range
- Transactional data including purchase and subscription history
- Technical data such as IP address, device type, and app usage data
- Support data submitted through contact or support requests
We do not collect sensitive personal data such as health information.
Why We Collect This Data
Data is collected to create and manage accounts, enable learning experiences, process payments, provide customer support, improve our services, and comply with legal obligations.
Comments
If comments are enabled, WordPress may collect data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
Media
If users upload images to the website, they should avoid uploading images with embedded location data (EXIF GPS). Uploaded media files may be publicly accessible.
Contact Forms
When you contact us through a form or email, we collect your name, email address, and message content. This information is retained only as long as necessary to provide customer support and is not used for marketing purposes.
Cookies
Our website uses cookies to maintain login sessions, remember user preferences, and improve site performance. You can control cookies through your browser settings.
Analytics
We may use analytics tools to understand how our website and app are used. Analytics data is collected in aggregated or anonymized form where possible.
Who We Share Your Data With
We may share limited data with trusted third-party service providers, including hosting providers, cloud infrastructure services, payment processors such as Razorpay, and analytics providers.
We do not sell personal data.
How Long We Retain Your Data
Personal data is retained only as long as necessary:
- Account information while the account remains active
- Support requests for up to 12 months
- Transaction records as required by law
- Analytics data in aggregated form
What Rights You Have Over Your Data
You have the right to request access, correction, or deletion of your personal data, withdraw consent, and request data portability where applicable.
Requests can be made by contacting us at support@todpoles.com.
Where Your Data Is Sent
Data may be processed or stored outside your country, including outside the European Union. Appropriate safeguards are in place to protect your data in accordance with applicable laws.
How We Protect Your Data
We use secure servers, encryption, access controls, and internal data protection practices to safeguard user data.
Data Breach Procedures
We maintain internal procedures to detect, assess, and respond to potential data breaches, including notifying affected users where required by law.
Automated Decision Making
Todpoles does not engage in automated decision-making or profiling that produces legal or significant effects on users.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
For privacy-related questions, contact:
Todpoles Innovations LLP
Email: support@todpoles.com